Questions and answers

Tell Scoop in the chat, or use the form, what needs cleaning and where. Up to 3 prices from local companies show up instantly.

Not to see prices. We ask for it once you choose a company, so both Clean-Able and the company you chose can talk with you about your job and schedule it.

No. Until you book, you haven’t given anyone anything to follow up with. You may see some Clean-Able ads around the web afterward (retargeting), but that’s passive only. Nobody calls you.

Give us what you know. Our AI does the math, and if we can’t work it out, we may ask you for a little help. If we still don’t know, you get an estimate and the company measures on site. Before any work starts, they confirm any price change with you, then start the job.

Only companies that do your kind of job, cover your area, and have current insurance on file can quote. Sometimes that’s one or two; it’s never more than three.

While you compare quotes, you see each company’s next 3 open times. Once you choose a company, you get a fuller set of times to pick from. You can choose any time within a workable, reasonable window.

You pay the company you chose. Homeowners save a card when they book, and it’s charged only when the work is done. Bank transfer (ACH) is coming soon. Property managers and owners’ associations can also pay by check, made out to Clean-Able (preferred) or to the company, and mailed to Clean-Able; the address is on your invoice.

Clean-Able worked with each company to build a pricing path that matches their own bids as closely as we both could. The price you see is that company’s price.

Every job is confirmed before it starts. The company can change the price once they see the job. If the new price doesn’t work for you, they leave and there’s no charge. Pricing surprises are rare.

The company you chose. Clean-Able works to list only quality companies. People and situations change, and when they do, we filter out companies that don’t perform.

We read each company’s insurance documents ourselves and keep every expiration date on file. If anything lapses, that company stops getting new jobs until the renewal is checked.

Tell us and the company as soon as you can. The fastest way is the “Something’s not right?” button on your job page (the link is in every email about your job), or reply to that email thread. Complaints go straight to a person on high alert and are handled right away; expect a call from Clean-Able staff within 1 to 3 minutes.

The company’s insurance meets industry standards for multi-family work: general liability of $1M per occurrence and $2M aggregate, commercial auto, and workers’ comp (or an owner-operator declaration). We also mark the compliance programs they’re registered in, like NetVendor and Yardi. Use a different program, or do your own compliance? Ask in the chat and a person will call you to get you the details or set up what you need.

Yes. On your quotes page, request a company’s compliance paperwork. Clean-Able confirms the request and emails the documents by the next business day. Need them sooner? Ask in the chat and a person will help right away.

Yes. Clean-Able looks forward to meeting the high expectations of your owners’ association or property management company. We ask up front whether it’s rental apartments or an association.

In Oregon for now, and we keep growing into new areas. We’re hoping for amazing growth in our service areas and companies. Let’s go!

We’ll refer you to our sister company, Willamette Pros. You’ll get a detailed quote, and someone from a skilled local company will be in touch.